Help Center

Frequently Asked Questions

Answers to the most common questions about our staffing, telehealth, supplies, and credentialing services.

How quickly can you fulfill a staffing request?

Most staffing needs are confirmed within 24 to 48 hours. Urgent shifts can often be filled even sooner depending on role and location.

We provide RNs, LPNs, CNAs, NPs, APRNs, CRNAs, Physician Assistants, Medical Assistants, and a wide range of clinical and non-clinical support staff.

Yes — we offer per diem, short-term contracts, long-term placements, and travel assignments tailored to your facility’s needs.

How do telehealth assessments work?

Our licensed clinicians conduct secure, HIPAA-compliant virtual visits using a simple, easy-to-use platform — no special software required for patients.

Most major insurers, including Medicare and Medicaid, cover telehealth services. Coverage varies by plan — our team can help you verify benefits.

Who supplies the medical products?

All medical supplies and equipment are provided in partnership with McKesson, ensuring quality and reliability.

Standard orders ship within 1–3 business days. Expedited delivery is available for urgent needs.

Yes — we offer portable and stationary oxygen, concentrators, hospital beds, mobility aids, and more. Place a request through our order portal.

What documents are required for credentialing?

Typically: government ID, active license, immunization records, recent physical, employment history, and professional references. See our Credentialing page for the full checklist.

Most credentialing is completed within 1–3 weeks once all required documents are received. Promptly responding to requests speeds up the process.

Yes. All services, platforms, and processes follow HIPAA and applicable state regulations to protect patient and provider information.

Questions about these terms?

Reach out to our team and we’ll be happy to help.